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Employee research working paper

Listening Through Change: How Listening Keeps People Informed, Regarded, Enabled, and Empowered When Work is Changing

Change succeeds or stalls in what teams actually do each day. Ongoing listening is how organizations see those practices, address the reasons people resist, and learn their way to new ones.

Employee Research 17 Pages 25 Minute Read 724 Participants
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Inside the ebook

  • The further people sit from the decision, the less effective change looks, and the more they ask to be heard.
  • Asked how leaders can best support people during change, employees named listening more than anything else, and ranked it above vision, tools, and training.
  •  The habits that most need to change are often the ones
    nobody would think to mention in a survey

Research Expert

Patrick Hyland, Ph.D., is an organizational psychologist with over 25 years of experience in employee research and consulting. 

patrick

Patrick Hyland, Ph.D.

Managing Director of Employee Research

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